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Privacy Policy

Prema Hospital values your privacy and confidentiality. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website or avail our services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, age, gender, contact number, and email when you fill appointment forms or inquiries.

  • Medical information shared voluntarily for booking consultations, treatments, or services.

  • Technical data like IP address, browser type, and device details when you visit our website.

2. How We Use Your Information

Your information may be used for:

  • Booking and confirming appointments.

  • Providing medical consultation and treatment.

  • Sending updates about hospital services, facilities, or health awareness programs.

  • Responding to queries or feedback.

  • Internal analysis to improve our website and patient services.

3. Data Protection & Security

  • We implement strict security measures to protect your personal and medical information.

  • Access to sensitive data is restricted to authorized hospital staff only.

  • While we strive to maintain full security, we cannot guarantee complete protection against cyber risks beyond our control.

4. Sharing of Information

  • We do not sell or share your personal data with third parties for commercial purposes.

  • Information may be shared only with:

    • Insurance providers for cashless treatment approvals.

    • Diagnostic labs or referral doctors involved in your treatment.

    • Legal or regulatory authorities if required by law.

5. Cookies & Website Tracking

  • Our website may use cookies to enhance user experience.

  • These help us analyze website traffic and customize content, but you may disable cookies in your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access the personal data you have shared with us.

  • Request corrections if the information is inaccurate.

  • Withdraw consent for using your data (subject to medical/legal requirements).

7. External Links

Our website may contain links to third-party sites. Prema Hospital is not responsible for their privacy practices or content.

8. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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